Motorcars Ltd Reviews

Based on 356 reviews and 356 ratings our customers rate us 9.5/10.

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    07/08/2015 Add public reply

  1. Mike is the best. Please don't let him retire – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    05/08/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    01/08/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    25/07/2015 Add public reply

  2. Mark at the service desk was great!!! Frank - the Mechanic -- did and EXCELENT job on fixing mt 2003 Disco – How can we better meet your needs?

    • 9/10 – How satisfied were you with the friendliness of our service staff?
    • 9/10 – How satisfied were you that the service staff listened and understood your needs?
    • 8/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 8/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 9/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    13/07/2015 Add public reply

    • 9/10 – How satisfied were you with the friendliness of our service staff?
    • 9/10 – How satisfied were you that the service staff listened and understood your needs?
    • 6/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 6/10 – How satisfied were you with the length of time required to complete the service work?
    • 9/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 8/10 – Overall, how would you rate the experience of your last visit?
    • 7/10 – How likely is it that you would recommend us to a friend or colleague?

    07/07/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    03/07/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    22/06/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    09/06/2015 Add public reply

  3. fix my truck when it was promised the first time. fix the problem before you start fixing the same like hoses bet it don't me. and if you don't know what's wrong with it don't lie. – How can we better meet your needs?

    • 8/10 – How satisfied were you with the friendliness of our service staff?
    • 0/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 1/10 – How satisfied were you with the length of time required to complete the service work?
    • 2/10 – How satisfied were you with the explanation of repairs and charges?
    • 0/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 0/10 – Overall, how would you rate the experience of your last visit?
    • 0/10 – How likely is it that you would recommend us to a friend or colleague?

    09/06/2015 Add public reply

    • Person’s avatar

      Before this truck was brought to us, this truck was dragged out of the Louisiana swamp where it had been butchered by everyone with a Craftsman tool box and a pair of pliers between Baton Rouge and the Sabine river. The wiring was a rats nest - it even had household extension cord wire tie twisted as a wiring harness for the four oxygen sensors.... all dutifully melting on the exhaust.

      The bottom line is that we drove the car after we finished and it ran fine, except that it would not get out of its own way... why ? Because the catalytic converters were plugged up and needed replacing. The customer disagreed, said “they had already been replaced.”

      We have been in business for 43 years and have thousands of very happy customers... but every now and then, we actually do find one that we cannot make happy, no matter what... and this very well may be the case here.

      K J Edwards
      President

      Marketing –

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    09/06/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 9/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    07/06/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    02/06/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    01/06/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    01/06/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    30/05/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    28/05/2015 Add public reply

  4. While my vehicle is not the typical truck, it would be beneficial to have much more communication coming out on a timely basis on the status of repairs (vs me calling first). Also, would help if more technical analysis/research could go into proposing solutions (while everyone is very nice, the ability to diagnose and communicate a comprehensive plan and a cost effective plan for repairs seems to have dropped off after Jose left). I do like and value the work you do, but more focus on service would be helpful. – How can we better meet your needs?

    • 8/10 – How satisfied were you with the friendliness of our service staff?
    • 3/10 – How satisfied were you that the service staff listened and understood your needs?
    • 4/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 3/10 – How satisfied were you with the length of time required to complete the service work?
    • 4/10 – How satisfied were you with the explanation of repairs and charges?
    • 8/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 4/10 – Overall, how would you rate the experience of your last visit?
    • 7/10 – How likely is it that you would recommend us to a friend or colleague?

    26/05/2015 Add public reply

  5. It would be so nice to have the car washed at pickup. – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 8/10 – How likely is it that you would recommend us to a friend or colleague?

    25/05/2015 Add public reply

    • Person’s avatar

      Ms. McKinnon

      i agree 100% with you... but we have been "busted" by the good people at TexDOT for washing cars on our property .... it has to do with phosphates draining into the storm sewer lines.... and thence to the gulf of mexico.... we have been told that it will cost about $35,000 for the equipment to recycle the water on our premises.... but in the meantime, we are looking for alternatives.

      many thanks for your business.

      kent edwards

      marketing@motorcarsltd.com

      Marketing –

  6. Only place I will take my English cars to. – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 9/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 9/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    22/05/2015 Add public reply

  7. Have staff double check work on vehicles before releasing them to the customer. I have two issues for Mark. I know that you do care about your customers but the last 2 of three visits were not necessarily satisfactory. 1- For the loss of coolant I paid $400 for diagnosis and fix but no fix. Then $100 for diagnosis but still Motorcars did not fix the issue. Then brake work and many of the lug nuts on wheels were not fully torqued up. To make me a happy customer I think that the coolant issue and cylinder sleeve fix should be performed and no charge since $500 was spent but not diagnosed correctly. David – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 9/10 – How satisfied were you with the explanation of repairs and charges?
    • 2/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 9/10 – Overall, how would you rate the experience of your last visit?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    21/05/2015 Add public reply

    • Person’s avatar

      There are four issues involved with your truck, spanning four months.

      1. January 2015 - The overheating of your truck caused by an external coolant leak in your truck's cooling system in which the expansion tank had ruptured. We replaced the expansion tank and tested the truck for any other leaks (found none) and returned the truck to you. The engine ran cool and exhibited no indication of an internal engine problem.

      2. February 2015 – You brought car back to us saying that the car was losing coolant (but not leaking coolant to the outside of the engine / system). You indicated that there was a loss of coolant, but no noticeable leak. We rechecked the work we had done previously and found no problems. We did detect the presence of hydrocarbons in the cooling system.

      3. April 2015 – You brought the truck to us with a complaint about the brakes leaking, axle shafts leaking oil at the rear differential. No mention of a loss of coolant was noted. The rear brakes and axle shafts were re-sealed.

      4. April 2015 - You returned a couple of days later and said that your “lug nuts were loose...”. We re torqued the lug nuts on the left front wheel with a torque wrench. The finding was that in fact a few of the nuts were loose and required re-torquing. We apologize for this oversight and have re-examined our torquing procedures in all of our shops. We have no explanation how these could have been left loose, when all of our work was done on the rear wheels, but we offer every apology we can. This is not the kind of work we are proud to produce.

      You have asked us to perform a head gasket repair and or engine sleeve replacement at “no charge” since “$500 was spent but not diagnosed correctly”.

      We are unable to do so. The expansion tank was diagnosed correctly and replaced correctly. We had no reason to suspect an internal engine issue (head gaskets or cylinder sleeve). After the repair, all checks indicated that there was no other problem with the cooling system. Even in February when you came back saying that there was a “loss of coolant”, there was no mention that the truck was overheating. The only complaint was that you were having to add coolant.

      In February, the second, more thorough, diagnostic (hydrocarbon in coolant testing) was performed correctly and the future path identified correctly. You still have additional steps to be taken to find the root cause of the hydrocarbons in the coolant... if a sleeve has slipped, all of the head gaskets in the world will not fix it. And those facts will not be known until the heads come off and the block is heat / pressure tested in place.

      We did not cause nor contribute to the engine cooling problems in your truck; and we repaired and diagnosed, correctly, the direction that needs be taken.

      K J Edwards
      President

      Marketing –

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    19/05/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 8/10 – How satisfied were you with the length of time required to complete the service work?
    • 9/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 9/10 – Overall, how would you rate the experience of your last visit?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    18/05/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 9/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    11/05/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    11/05/2015 Add public reply

  8. To Mike, Andy, Dana and the Midtown team - Keep on doing what you do! – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    29/04/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 8/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 8/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    23/04/2015 Add public reply

  9. Actually there is not much room for improvement. My car is running well, all the work appears to have been conducted to a high standard and I am very happy with the level of service. – How can we better meet your needs?

    • 9/10 – How satisfied were you with the friendliness of our service staff?
    • 9/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 9/10 – How satisfied were you with the length of time required to complete the service work?
    • 8/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 9/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    21/04/2015 Add public reply

  10. Cant think of anything. I really enjoy working with Mike. I know they have a lot of customers, but always get treated like I am the only customer. – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    21/04/2015 Add public reply

    • 9/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 9/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    16/04/2015 Add public reply

    • 8/10 – How satisfied were you with the friendliness of our service staff?
    • 8/10 – How satisfied were you that the service staff listened and understood your needs?
    • 8/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 8/10 – How satisfied were you with the length of time required to complete the service work?
    • 7/10 – How satisfied were you with the explanation of repairs and charges?
    • 8/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 8/10 – Overall, how would you rate the experience of your last visit?
    • 8/10 – How likely is it that you would recommend us to a friend or colleague?

    07/04/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    07/04/2015 Add public reply

  11. You guys did a great job. What I most appreciated was the support after the service. Mike was very helpful. – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    04/04/2015 Add public reply

  12. I think you are doing a great job, have great customer service and I will be coming back to you for any future needs I have for my mini. Thanks. – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    28/03/2015 Add public reply

  13. Gerardo is a magician. He can fix anything. – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    27/03/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 7/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 9/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    25/03/2015 Add public reply

    • 9/10 – How satisfied were you with the friendliness of our service staff?
    • 9/10 – How satisfied were you that the service staff listened and understood your needs?
    • 9/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 8/10 – How satisfied were you with the length of time required to complete the service work?
    • 7/10 – How satisfied were you with the explanation of repairs and charges?
    • 7/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 8/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    25/03/2015 Add public reply

  14. I brought my RR to repair coolant leak and Mark the service manager gave an estimate for 848.00 and when I came to pick it up he charged me 1267.00. I asked him why he said he had to replace more parts. He didn't call me to get my authorization. When I told him I'm not responsible for the difference his attitude totally changed from from good to bad. I ended up paying the 1267.00. I asked Mark twice for the owner of the company to call me and no one gave me a call. Mark is very unprofessional. – How can we better meet your needs?

    • 0/10 – How satisfied were you with the friendliness of our service staff?
    • 0/10 – How satisfied were you that the service staff listened and understood your needs?
    • 0/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 0/10 – How satisfied were you with the length of time required to complete the service work?
    • 0/10 – How satisfied were you with the explanation of repairs and charges?
    • 0/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 0/10 – Overall, how would you rate the experience of your last visit?
    • 0/10 – How likely is it that you would recommend us to a friend or colleague?

    23/03/2015 Add public reply

  15. Open a location in Clear Lake! – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    23/03/2015 Add public reply

    • 8/10 – How satisfied were you with the friendliness of our service staff?
    • 8/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 9/10 – How satisfied were you with the length of time required to complete the service work?
    • 8/10 – How satisfied were you with the explanation of repairs and charges?
    • 8/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 9/10 – Overall, how would you rate the experience of your last visit?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    14/03/2015 Add public reply

    • 9/10 – How satisfied were you with the friendliness of our service staff?
    • 9/10 – How satisfied were you that the service staff listened and understood your needs?
    • 9/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 9/10 – How satisfied were you with the length of time required to complete the service work?
    • 8/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 9/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    09/03/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    09/03/2015 Add public reply

    • 8/10 – How satisfied were you with the friendliness of our service staff?
    • 8/10 – How satisfied were you that the service staff listened and understood your needs?
    • 8/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 7/10 – How satisfied were you with the length of time required to complete the service work?
    • 8/10 – How satisfied were you with the explanation of repairs and charges?
    • 7/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 8/10 – Overall, how would you rate the experience of your last visit?
    • 8/10 – How likely is it that you would recommend us to a friend or colleague?

    05/03/2015 Add public reply

  16. Really nice place to go for service. My service reminder was not reset, so that would be the only area that could be improved. – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 9/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    03/03/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 9/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    02/03/2015 Add public reply

  17. Open another shop near The Woodlands. – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    28/02/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    23/02/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    22/02/2015 Add public reply

  18. Mike is awesome just a super honest guy. I won't take my LR4 anywhere else. – How can we better meet your needs?

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    20/02/2015 Add public reply

    • 10/10 – How satisfied were you with the friendliness of our service staff?
    • 10/10 – How satisfied were you that the service staff listened and understood your needs?
    • 10/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
    • 10/10 – How satisfied were you with the length of time required to complete the service work?
    • 10/10 – How satisfied were you with the explanation of repairs and charges?
    • 10/10 – How satisfied were you with the quality of service work performed on your vehicle?
    • 10/10 – Overall, how would you rate the experience of your last visit?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    15/02/2015 Add public reply

Trustworthy Reviews

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