The car does not run any better than it did when it was brought to your shop 5 months ago! I'm pretty sure the car was not driven after the work was done to confirm that it was running properly. Also, from what I can tell from the repair ticket, several of the things quoted were not completed. – How can we better meet your needs?
- 1/10 – How satisfied were you with the friendliness of our service staff?
- 1/10 – How satisfied were you that the service staff listened and understood your needs?
- 0/10 – How satisfied were you with the service staff’s ability to have your vehicle ready when promised?
- 0/10 – How satisfied were you with the length of time required to complete the service work?
- 0/10 – How satisfied were you with the explanation of repairs and charges?
- 0/10 – How satisfied were you with the quality of service work performed on your vehicle?
- 0/10 – Overall, how would you rate the experience of your last visit?
- 0/10 – How likely is it that you would recommend us to a friend or colleague?
Rob Gorsuch – 22 Sep 14 – Add public reply